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  Public Ticket #709404
URGENT - DEMO CONTENT CHANGED EVERYTHING
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  • Michael started the conversation

    Please help ASAP. I clicked on the demo importer in theme options to check out how a demo was made. Obviously misinterpreted what this is for, as now my entire portfolio looks different. I'm freaking out, please help. I have the backup tool on so I'm pretty sure there's a failsafe, but can you please help me change it back????!! I have an interview on monday.

    Thank you so much.

  •  30
    Ziga replied

    Hello,

    you will need to use your backup tool to revert to your old content. Our theme does not have a tool to revert back.

    The importer added pages, posts, media, menus, widgets, etc. Your content is still on your site. If you won't be able to restore your backup, you can still manually delete everything in posts, pages, media and reset your menus, settings and widget areas.

    Note that all WordPress themes on Themeforest use the same importer (which is the default importer of WordPress) and a fresh installation is always recommended when importing a demo.

    Sorry to hear that you misunderstood what the importer does, but unfortunately a backup is the only easy way to get everything back. Manually deleting, will work, but will take time.

    Kind regards,

    Ziga Miklic

  • Michael replied

    Well shit, my last backup was in September. I can't believe I had it set to manual.  This really bites. 

    Ok, well at this point I'm not sure if it would be better to restore the backup as that might wipe away new progress right?

    Should I make a new child theme and import that, then at least see where things were left off without ruining the current one? 

  •  30
    Ziga replied

    Hello,

    yes restoring an incomplete (old) version will wipe all the content.

    A child theme won't help, as it will still use the same database and content. You need to make a separate WordPress installation and then import the old data there and see if it is worth it going from there. Note that Page Builder has an export function for each page, so exporting individual pages to make a new version could help you.

    What about your hosting backup? Most hosting servers have a back up set up. Might want to check that as well.

    Manually deleting the new content will still work, as you content is still there. Using a plugin like https://wordpress.org/plugins/bulk-delete/ might make things much easier.

    Kind regards,

    Ziga MIklic

  • Michael replied

    I like the manually delete option better as I'm really unfamiliar with WordPress's hosting architecture. Not even sure how to make a separate WordPress Installation. I didn't realize at first that my content was still all there. Thank God I still had the theme options open in another tab, so I'm able to transfer all of my extra CSS, javascript and mimic the styling. 

    ...............

    It's mostly looking back to normal :) The only thing I can't figure out now is how to change the menu nav for the portfolio items. Also how to change the inline svgs (where to put the svg code), like for the hamburger menu icon (sorry I know I'm off topic now).  

    Thank you so much Ziga for your cogent and quick response, and continued support. I'm never touching that demo importer again!!!

  • Michael replied

    you saved me!

  •  30
    Ziga replied

    Hello,

    great to hear you are almost done reverting to your old content! :)

    For the menus, go to Appearance - Menus and select your old menu as the "Primary menu". Then you need to select which menu type inside the Theme Options - Header & Navigation. Also note that on each page you have the option to change the menu. 

    The theme loads all the SVGs in dropout/includes/svg-defs.html. Here all the inline SVGs are defined. To change an icon, leave the same name (ie. shape-nav) and just change its content and the viewbox.

    Hopefully this is what you meant. If not, please send a screenshot of the issue, so I can provide a much better answer.

    Kind regards,

    Ziga Miklic

  • Michael replied

    You are a saint. Both of those worked perfect. 

    I've learned so much about these themes tonight. So despite the frantic scare, I'm almost glad it happened. But I'm more glad I won't have to cry myself to sleep now. Thank you so much Ziga, I hope you are paid well! You deserve it. 

  •  30
    Ziga replied

    Hello,

    Always glad to help our customers!

    Have a great weekend and good luck on Monday.

    Kind regards,

    Ziga Miklic

  • Michael replied

    Thank you, you as well :)